Police
Our Vision
The Hill Country Village Police Department is committed to professional public service reflecting recognition of the inherent value of each individual in our society. Our officers strive to earn and maintain trust, respect, and confidence by exemplifying the belief that the freedoms, rights, and dignity of all citizens must be protected and preserved. To this end, we pledge ourselves to the highest standards of morality, fairness, honesty, dedication, professionalism, and courage.
The Police Department is responsible for providing law enforcement in the City of Hill Country Village. The Department is divided into six distinct service areas: patrol, police investigation, fire investigation, emergency management, code compliance, and operations. The functions of the Police Department are authorized, and to a significant extent mandated, through Federal and State statutes and are essential for the protection of life and property.
In performing the patrol, investigation, and code compliance functions, the Police Department provides protection, traffic control, emergency management coordination, and municipal code compliance; assists other law enforcement agencies; conducts crime prevention programs; and investigates crimes. The Department also works closely with the City Engineer in conducting a traffic analysis, with the Building Inspector regarding Code Compliance, and with the Animal Control Officer. Dispatch services are provided by the Bexar County Sheriff’s Office.
Services
Out-of-Town Patrol By – Hill Country Village residents planning to be out of town or away from home for an extended amount of time, may request that an officer drives by their residence during their absence. This request will indicate that you would like for the Hill Country Village Police Department to drive by your residence while you are out to verify the safety and security of the property. Request an “Out of Town Patrol By”
Fingerprints – The Hill Country Village Police Department offers fingerprinting services from 1 PM- 4 PM Monday – Friday. Please contact the office at 210-494-3671, 30 minutes prior to arrival. A valid ID or driver’s license is required. We charge $20 per card.
Compliments & Complaints
Compliments – If you would like to compliment a Hill Country Village Police Officer or City Employee please send an email to hcv@hillcountryvillagetx.org
Formal Complaints – You may file a formal complaint against a Hill Country Village Police Officer by downloading and completing the Administrative Complaint Packet. The packet may be dropped off in person (signed by an officer) or sent by certified mail (notarized.) Please see the packet for further instructions.